Introduction to Superuser network
- A network of expert end users who other employees can go to with questions and problems related to their Intranet system
- But often these programs fade away or never really work due to a few simple reasons
- Either super users retire, quit or simply can’t hold the role anymore, and no one replaces them
- Or the pleas of managers who never really buy in to the system and often tell those employees to get back to their “real jobs,” finally take their toll.
